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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the common practice of supplying a neighbor a key to your house into the modern age. It removes the need for actual keys or keypad codes and allows you to manage who has access to your Greensboro home and for what timeframe. Learn more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to feed your plants, get your mail, or walk your dog when you leave home. Before, you would just give them a house key. There’s now a better way. Thanks to the innovative ADT Trusted Neighbor Feature, you’ll never have to fret over doors left unsecure or missing keys. 

What you need is an ADT security system, a Google Nest doorbell camera, a an automated door lock, and the ADT+ app that brings everything together. Here’s how it works: 

  1. You give access to a trusted individual, like a relative or neighbor, via the ADT+ app.
  2. Following that, you set permissions. You can assign neighbors timed access, allowing them to come and go during specific hours, or event-based entry. For example, if a box is delivered, the system can release the door to let your neighbor move it inside once it authenticates them.
  3. Once you’ve programmed access, your Google Nest Doorbell with familiar face capability recognizes your neighbor as they proceed toward the door.
  4. Your ADT security system will disarm and release the door lock when the individual is authenticated as a permitted guest.
  5. You get real-time updates as your friend, neighbor, or family member comes and goes. The app also provides a complete history. 
  6. After the trusted neighbor exits, your smart door lock secures independently to protect your home.

You may authorize access for any person you wish, such as a repair person, dog walker, or a friend who shows up when you’re away. This feature is also helpful during urgent situations, particularly when you’re not around. For example, if a water sensor goes off, your system can authorize event-driven access so an individual can enter and turn off the water. Setting permissions is easy with the user-friendly app. 

Boost Your Greensboro Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Greensboro home more versatile and secure. This feature isn’t just for neighbors and guests, as you’ll appreciate the facial recognition and auto-unlock functionality when you have your hands full of little ones or deliveries. When you're inside, the door automatically fastens behind you.

Customize Your ADT Home Security System In Greensboro With The Latest Tools

Benefit from tools like ADT Trusted Neighbor and Google Nest cameras with a full-featured home security system in Greensboro from Secure24 Alarm Systems. A national ADT dealer, we’re pleased to bring you the latest advancements from the leader in home security. Reach out to (336) 306-5608 today to get started. Our knowledgeable team can answer whatever questions you have about Google Nest cameras, the ADT+ app, and how to make it all work in unison.