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Security Systems in Greensboro
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Greensboro?

A security system is designed to safeguard your family. But what happens if your home security alarms go off in Greensboro? What should you do to help make sure you and your family are safe?

The most important first step is to remain calm. Know that your 24/7 monitoring professionals have you covered. Then follow these steps to be ready for any crisis at your property.

Our Dedicated Representatives Are There For You

A security monitoring representative is alerted in an instant when your Greensboro home security alarms go off. After a representative is alerted, they will contact you without delay to ascertain what caused your home’s defense. Your system may go off due to a range of emergencies, including:

  • Break-in

  • Fire

  • Flooding

  • Accidentally setting off alarm

In situations when the alarm was set off by accident—like forgetting that your entry-point sensors are switched on when you unlock a door— a monitoring specialist will call to find out if assistance is required. Give them your passcode, and they can cancel the alarm.

In a true emergency, your representative will dispatch first responders, including firefighters, EMS, and law enforcement, to your residence. They can also function as a contact point if you aren't at home. The monitoring agent also can apprise emergency services on which security device was triggered, helping them prepare for a potentially dangerous situation. Your monitoring professional will remain on the phone with you to help you stay composed and let you know what you should do.

Recommended Steps if Your Alarm Goes Off In Greensboro

Getting roused from bed in the wee hours of the morning to your alarm echoing through your house is terrifying—especially if you don’t know why it’s happening. The most important thing you should do is remain calm and take the following actions:

  • First, find a safe location. Round up all members of your family including pets in an expeditious manner and get into a secure room within your residence or exit as quickly as possible. It's a common tendency to confront the emergency in your home, but this can be incredibly dangerous. Alternatively, concentrate on keeping you and your loved ones secure and let the professionals resolve the issue.

  • Secondly, utilize your smartphone’s convenient security app to remain in communication with your monitoring agent. They'll send authorities who will be in transit to your home in a flash.

  • Lastly, keep in constant communication with your monitoring agent and first responders. You can get patched through, so everyone is talking together. Conversely, if you can't get a direct call to authorities, you can still receive alerts through text messages. Even if it’s only a false alarm, it's a good idea to thoroughly communicate with all teams so you will be ready should a real emergency take place.

Defend Against Any Emergency in Greensboro with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures your loved ones and property are secured. With 24/7 monitoring, smart locks, and entry-point sensors, your home will become the safe haven you intended it to be. Design a comprehensive home security plan by submitting the following form or reach out to (336) 306-5608 to speak with a member of our team.